About Us

ABOUT US – MENDALE

Mendale is an online fashion store for women and men. The store is operated by Pure Nordic Wear, a company based in the Netherlands, and serves customers in the United Kingdom.

Mendale started from a simple idea: to offer a focused collection of autumn and winter clothing that is easy to combine and comfortable to wear every day. No fast-changing trends and no overloaded collections, just a clear selection of coats, jackets, knitwear, hoodies, trousers, skirts, sets and footwear for women and men.

OUR MISSION

Every item is selected with attention to fit, materials and design. Each product page shows the available sizes and colours, the material and care information, so you know what to expect before you order.

OUR VISION

We are building a brand that stands for simplicity and consistency: a focused collection, a clear style and service you can rely on.

OUR COMMITMENT TO YOU

Carefully selected collection
Every piece is chosen for its style, quality and versatility, so it can easily become part of your everyday wardrobe.

Reliable shopping experience
We offer free tracked shipping on all UK orders and a 30-day return policy, so you can shop with confidence. Read our Shipping Policy and Return & Refund Policy.

Secure payments
Your privacy and security matter to us. All payments are processed through an SSL-encrypted checkout. See our Payment Policy.

Customer support
Our support team is happy to help with any questions about your order, sizing or returns.

CONTACT INFORMATION

Have a question or would you like to get in touch? Please contact us using the details below or via our contact page.

Store name: Mendale
Company name: Pure Nordic Wear
Company address: Janssensstraat 90, Aarle-Rixtel, Noord-Brabant, 5735 AG, Netherlands
Company number: 95880445
VAT number: NL004453018B13
Phone: +44 7366982361
Email: info@mendale.com
Customer service hours: Monday–Friday, 09:00–17:00 (GMT). Saturday and Sunday: closed.

We aim to respond to all inquiries within 24–48 hours.