Payment Policy
Last updated: 10-11-2026
This Payment Policy explains how payment works at Mendale and which payment methods you can use, so you can shop with confidence.
Available payment methods
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
The payment methods shown at checkout are always the methods available for your order.
Secure payment
Your payment is processed by our payment provider. We never see or store your full card or account details.
Transaction security
All transactions on our website are protected with SSL encryption.
Currency
All payments are processed in GBP (British pound sterling). Prices include VAT where applicable.
When is my payment charged?
Your payment is charged when you place your order. If an order is cancelled or a refund is approved, the amount is returned to your original payment method.
Refunds
Refunds are handled according to our Return & Refund Policy.
Privacy
How we handle your personal data is described in our Privacy Policy.
Steps of the payment process
- Select your products and add them to your bag.
- Proceed to checkout.
- Choose your payment method.
- Enter your payment details.
- Confirm your order.
Transaction confirmation
Once your payment is complete, you will receive a confirmation email with the details of your order and transaction.
Contact
If you have any questions about this Payment Policy, please contact us using the details below:
Store name: Mendale
Company name: Pure Nordic Wear
Company address: Janssensstraat 90, Aarle-Rixtel, Noord-Brabant, 5735 AG, Netherlands
Company number: 95880445
VAT number: NL004453018B13
Phone: +44 7366982361
Email: info@mendale.com
Contact form: Click here
Customer service hours: Monday–Friday, 09:00–17:00 (GMT)
We aim to respond to all inquiries within 24–48 hours.
Thank you for shopping at Mendale.